Terms of use
Website www.croatiarents.com property of the company KLEPIĆ d.o.o., Odranska 23, 10412 Donja Lomnica, Hrvatska, OIB: 57971859676.
These Terms and conditions are part of the obligations of the Seller in accordance with the provisions of the Consumer Protection Act, and serve it to customer before they conclude the contract at a distance is in a clear and understandable manner informed on a number of circumstances relevant to the conclusion, execution, breach of contract, in accordance with the statutory regulation.
1. By accessing the page, you agree to all the rules and terms of use of this site. We reserve the right to make changes and modifications to the conditions of using the site at any time. The changes take effect from the moment of publication. The user is required to regularly read the terms of use, and is thought to be joining the site familiar conditions of use thereof.
2. These Conditions have been prepared in accordance with the Consumer Protection Act (hereinafter: CPA), the Law on Electronic Commerce (hereinafter: LEC) and the Law on Obligations (hereinafter: LOO) and together with disclosures on webpages www.croatiarents.com represent pre-contract notice within the meaning of Article 57 of the CPA. Using www.croatarents.com it is considered that users are informed about these terms of use and that they accept. Seller assumes no responsibility for any issues that could possibly arise because the visitor site, the user and / or buyer did not read the terms of use and listed laws.
3. CONDITIONS OF SALE
I) The conclusion and termination of the contract of sale
Services croatiarents.com webshop can be used only by persons older than 18 years.
These conditions as well as individual conditions of sale indicated with information about certain products constitute an offer croatiarents for conclusion of this user as a customer their registration, the conclusion of the order or otherwise determined by these Conditions of the same accepts what is thought to be concluded contract between the user and croatiarents and according to the conditions of sale set out in these terms.
The course and the commercial purpose of the Agreement is the purchase of selected products or services through croatiarents.com website in exchange for payment - prices that product or service. The contract is concluded the means of distance communication (contract concluded at a distance) and this through: press advertising with an order form, telephone with human intervention and without it, and the Internet.
The contract comes into force and shall be binding from the moment the customer accepts the offer croatiarents by selecting payment and completion of orders via the internet.
In order for the beneficiary to be entitled to unilateral termination of the Agreement, he / she must notify croatiarents of his decision to unilaterally terminate the Agreement before the deadline, by an unambiguous statement sent by post (KLEPIĆ doo, Odranska 23, 10412 Donja Lomnica) or by email to info@croatiarents.com, stating his / her name, address, telephone, fax, or e-mail address.
The term for unilateral termination of the Contract is 14 (fourteen) days from the conclusion of the Contract.
If the User unilaterally terminates the Agreement, he / she will be refunded the money received from him / her without delay and not later than 14 (fourteen) days from the day when croatiarents or croatiarents website receives the user's decision to unilaterally terminate the Agreement. The refund will be made in the same way that the customer made the payment. In the event that the user agrees otherwise to the repayment of the amount paid, he / she shall not bear any costs in relation to the refund.
If, at the user's request, the execution of the service commenced during the termination period of the unilateral termination of the Agreement, the beneficiary shall pay to croatiarent an amount commensurate with that delivered by the time the beneficiary notified croatiarent of the unilateral termination of the Agreement.
II) Terms and buying process
The main features of the service, method of use, prices, special actions and benefits, methods of payment and delivery refer to those that are valid at the time of order completion. The information provided will be indicated with each service.
All prices are in Croatian Kuna (HRK). VAT is included in all prices. In addition to the product price in Kuna, there may be an information price in Euros. The price
in Euro is for informational purposes only and may vary when charged due to exchange differences. Final payment is done exclusively in Croatian Kuna (HRK).
If the buyer does not receive a confirmation of the order, there is a possibility that he / she entered his / her e-mail address incorrectly. In this case, please contact the buyer at: info@croatiarents.com, +385993544440 or +385993544442 to have our customer service confirm that the order has been received. If you are not sure how to make a purchase, feel free to call us at +385993544440 or +385993544442 and we will assist you with your order.
III) Claims and objections
Complaints and objections may be made in writing by electronic and regular mail, or orally by telephone:
• phone numbers: +385993544440, +385993544442
• e-mail address: info@croatiarents.com
• mail address: KLEPIĆ doo, Odranska 23, 10412 Donja Lomnica
In the case of justified complaint, the termination of the contract is possible with a refund of the amount paid.
Concerning the conclusion of the Contract, the User shall be provided with: a certificate of the concluded Contract, that is, a pre-contractual notification referred to in Article 57, paragraph 1 of the Consumer Protection Act (Official Gazette, 41/2014), these Terms and a notice on the beneficiary's right to unilateral termination Contracts with the Form for Unilateral Termination of the Contract referred to in Article 61, Paragraphs 1 and 2 of the Consumer Protection Act.
The User may unilaterally terminate the Agreement within 14 (fourteen) days without giving reasons. The User is not entitled to unilateral termination of the Contract if his service is fully fulfilled, and the fulfillment started with his explicit prior consent and with his confirmation that he is aware that he will lose the right to unilaterally terminate the Contract if his service is fully fulfilled.
4. Services can be arranged / ordered daily from 0-24. Services are contracted electronically. After the order has been completed, you will be notified by email of the completed order. The buyer is obliged to follow up the email in case he / she
receives a return email after ordering that some of the services are unavailable or that some of the information he provided is incorrect.
5. Croatiarents makes every effort to keep the information on its web site up-to-date and accurate. We cannot guarantee 100% accuracy of all service information displayed. In exceptional cases, deviations from the actual data and data available on the web site are possible. In each such case, croatiarents undertakes to revise the order and contact the buyer to personally agree on alternatives. Likewise, photos of products and services do not always have to match 100% of the products that are actually available.
6. The Seller undertakes to regulary maintain the www.croatiarents.com website and provide visitors and customers with unambiguous, clear, easy to understand information about the products and services on offer, in a manner adapted to the means of remote communication. At the moment of ordering a particular product from the offer, the user, by agreeing to these terms of use, confirms that he / she has been informed about the main features of the service, name and headquarters, telephone number, e-mail address, geographical address of the place of business within a reasonable time before concluding the purchase contract (pre-contractual notice), to which objections may be raised, the retail price of the service, the terms of payment, the conditions of service, the timing of the services and the manner of resolving complaints, conditions, deadlines and procedure for claiming the right to unilaterally terminate the contract, after-sales services, warranties provided with service, the consumer's right to terminate a contract made by means of remote communication within 14 (fourteen) working days for termination of the contract, situations in which the consumer's right to terminate the contract is excluded, the cost of using the means of remote communication when that cost is not charged at the basic tariff, period These quotes or prices are subject to these Terms of Use.
7. The buyer is not entitled to terminate the Contract in the cases prescribed by Article 79 of the Consumer Protection Act.
8. In some cases, due to high demand, it is possible that the seller may not be able to deliver some of the ordered services, or that some of the offered services are completely or partially sold out. In the case of sold services, the buyer will be informed before delivery of the goods by e-mail or telephone, in which case the seller bears no responsibility. The buyer has the option to cancel the ordered service or request a replacement service.
9. The Seller shall provide to the Buyer as a Consumer within the meaning of the provisions of the LPP a confirmation of the pre-contractual notice in a written or
other accessible medium available to the consumer as soon as possible and at the latest on the day when the service is provided. By agreeing to these terms of use, the buyer agrees that a confirmation of the pre-contractual notice should be sent to him by e-mail at the e-mail address he specifies as a contact when placing his order.
10. The process of entering a price on a website for each product is subject to a number of levels of control, however, there is a possibility of an error, since it is not an automatic entry. Such situations are extraordinary and the seller apologizes to their customers in advance because they will be forced to inform them of the situation, the wrong price for a particular product, and the inability to deliver on the buyer's specific order.
11. The seller is authorized to change prices without notice, as he is authorized to change prices exclusively for online purchase without notice.
12. When using the www.croatiarents.com website, users are required to provide accurate, valid and complete personal information, especially when ordering. The opposite action authorizes the seller to deny such user access or deny the realization of all or part of the services or products offered to them.13th Seller is authorized to change prices without notice as is authorized without prior notice to change prices only for online shopping. Prices on the web shop may vary from those in the shop, especially if the promotional campaign.
13. If prices in other currencies are shown in addition to the prices in Croatian Kuna, please note that the currency prices are calculated according to the valid exchange rate list and serve only as information according to which the buyer can be indicatively informed about the amount in currency. Amounts charged may differ from those shown here.
All payments will be made in Croatian currency.
14. In cases where the service provided to the customer is different from the one purchased, the customer is entitled to the delivery of the ordered service, and if this is not possible the buyer is entitled to a refund of the paid product price.
15. Seller disclaims all liability whatsoever in any way whatsoever arising out of or in any way related to the use of the Website, and for any damages that may be incurred by the user or any third party in connection with the use or misuse of the use of Internet content pages.
16. In accordance with Art. 10 of the LPP, the seller allows all buyers to submit their complaints by mail or e-mail to the seller's address or the seller's email
address info@croatiarents.com and the seller will notify the buyer of the complaint received. The seller will respond to all objections and objections no later than 15 days after the objection is received.
17. User privacy or Cookie policy is posted here. By accessing the Website you agree to the use of cookies.
18. The privacy statement is posted here.
19. The online payment security statement is posted here.
20. European Union Special Regulation, dated 15.02.2016. throughout the EU, online shopping disputes will be resolved through the ODR platform, which you can access here.
This means that if you encounter a problem while shopping online within the EU (defective product, inability to replace products, etc.) you can file your complaint in the quicker and easier way at the link above.
The platform can be used by both consumers and traders, and can be filed in any of the 23 official EU languages.
21. The site is maintained and modified daily, and occasionally there may be a brief interruption of the site.